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Frequently Asked Questions

 

Providing our customers with a safe and secure shopping experience is critical for us. Your credit card transactions are encrypted and our servers are secure to protect you and your information. We will never sell or provide your information to an outside party. Please refer to our Privacy Policy for additional information.

It differs from brand to brand. RYX Skin - From Philippines and Japan with globally sourced ingredients. Skingoal, Cherrysh, The Diet Coach & Zeevo - From Philippines Skin Can Tell - From Korea & Philippines Sola Glow & Happy Hues, Happy You - From Korea

Safety & quality = our top priorities. Made with natural ingredients carefully selected and sourced from quality origins.

Yes, all of our products are formulated to be safe for all skin types, but if you have specific concerns, please consult your doctor first. We also suggest to do a patch test before using any new skincare product. However, we cannot guarantee that you will have an allergic reaction since we have different skin types and conditions.

We recommend storing your skincare products in a cool, dry place, away from direct sunlight and excessive heat.

Generally, Yes. But it doesn't work the same for all. We have different skin types & conditions. Same as commercialized products endorsed by celebrities/influencers. It won't give you a 100% assurance. Please refer to feedbacks posted on our page for your reference. Real user experiences & photos on our page are 100% volunteered without financial compensation. User result seen are not typical. They are a result of hard work and dedication. When it comes to skincare, consistency is the key.

Skincare products degrade if exposed to light and oxidizes when exposed to air. The heat can also affect smell & look of products. Warm temperature can cause certain ingredients to break down. However, it doesn't affect the efficacy of the product. Color & scent are just additives. It is still safe & effective. For safe-keeping & for that extra benefit of having that soothing, cooling effect, place them on the fridge (not in freezer) or in a cool, dry place & out of direct sunlight.

We offer a broad range of products to address a wide variety of skin concerns. To choose the best product suited for you, know your skin type and skin condition first. You can always send us a message so we can recommend products for you.

It is advisable to avoid using any makeup or any other skin care product while using the rejuvenating/peeling kits.

If you are currently using Rejuvenating/Peeling kit by another brand, we recommend resting your face for atleast a month and then you can switch. For the mean time, you can use the non-peeling kits while waiting to switch to a rejuvenating kit.

Depending on weight, Below 13oz - $5.00 Above 13oz - $9.00 We also offer free shipping for orders above $60.

For orders placed before 12nn, we ship it the same day. If after 12nn, we ship it the next day. You will receive tracking number if you add your email when you checkout. In most cases, items are delivered within 3 business days (except Holidays and Sundays).

You can track your orders here: Track My Order

We have an option for shipping insurance at checkout. Any lost, damaged or stolen packages can be filed with a claim & if approved, you get your item resent to you. However, if you do not add the shipping insurance, Happy Skin or USPS is not liable for any lost, damaged or stolen items.

Only requirement is to purchase the entry price (depending on the product brand) and you're already a reseller. I will guide you through the steps and the basics you would need to become one. Fill out the application form here (and I will get back to you): https://docs.google.com/forms/d/1EHqHi9o0DHR-3OkOVJ17k4OqUuTSXqqbbSNe3jH8KKQ/edit?usp=sharing

New Arrivals

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Need some help?

You can find most frequently asked questions here. You can also send us a message anytime and we'll get back to you!

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Questions?

Have a question?
You may contact us!

OUR CONTACTS:
+1-925-344-3883
Mon-Fri: 9:00 am - 6:00 pm
Sat: 9:00 am - 4:00 pm
Sun: 9:00 am - 2:00 pm
Shipping

Free shipping on all orders of $60 or more

PAYMENTS:

Credit/Debit Card: Visa, MasterCard, American Express Venmo or Zelle

RETUN POLICY:

Tracking number will be provided to you. Any package that is damaged, lost or stolen will not be our responsibility nor it can be replaced. All sales are FINAL.

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